About Us
We are ODENTIO
And traditionally, we would have to define ourselves as hospitality consultants, but we are more than that. Our passion has led us to become travelers and not tourists, to be friends of our clients. We have touched the sea before starting any project on the beach, learned the history and architecture of every city where we put down roots. We like to live and breathe every place, because only that way can we accompany and advise our clients in detail. Our job is to put ourselves in their shoes, just like in those of the guests: our end clients.
ODENTIO
Hospitality Strategists
Hospitality Strategists
Meet the experts
Our team is experienced and passionate about what we do
Learn Morefor Our team is experienced and passionate about what we doInnovative Solutions
We are here to drive hotel success and boost your asset value.
eCommerce & Revenue Strategies
We coach your team on how to maximize revenues by selling the right room category, to the right client, at the right moment and at the right price, on a distribution channel with the best commission efficiency.
Digital Marketing Strategy
We are your brand keeper to assure seamless omnichannel messaging that makes you stand out. We help define a clear message to deliver a great experience, drive customer loyalty, and increases your reputation.
Sales Representation
We help your team improve sales by teaching them effective rapport building, needs analysis, upselling, overcoming objections, securing commitments, and implementing a strong follow-up process. Our guidance ensures your staff understands how to evaluate destinations, highlight product advantages, and navigate market segments and competition for a successful sales approach.
Customer Services & Reservation Center
We offer seamless support through various channels, including phone, WhatsApp, and email. Our bilingual team operates on high-speed systems during extended hours, ensuring prompt assistance. Monthly monitoring ensures service excellence. Our agents provide comprehensive information on your hotel, identify upselling opportunities, and offer a range of additional services. Elevate your guests' experience with our efficient and multichannel reservation services.
Innovative Solutions
We are here to drive hotel success and boost your asset value.
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eCommerce & Revenue Strategies
We coach your team on how to maximize revenues by selling the right room category, to the right client, at the right moment and at the right price, on a distribution channel with the best commission efficiency. -
Digital Marketing Strategy
We are your brand keeper to assure seamless omnichannel messaging that makes you stand out. We help define a clear message to deliver a great experience, drive customer loyalty, and increases your reputation. -
Sales Representation
We help your team improve sales by teaching them effective rapport building, needs analysis, upselling, overcoming objections, securing commitments, and implementing a strong follow-up process. Our guidance ensures your staff understands how to evaluate destinations, highlight product advantages, and navigate market segments and competition for a successful sales approach. -
Customer Services & Reservation Center
We offer seamless support through various channels, including phone, WhatsApp, and email. Our bilingual team operates on high-speed systems during extended hours, ensuring prompt assistance. Monthly monitoring ensures service excellence. Our agents provide comprehensive information on your hotel, identify upselling opportunities, and offer a range of additional services. Elevate your guests' experience with our efficient and multichannel reservation services.
Our Hotels
FAQ
How Is Your Business Doing?
Will Odentio assist in the opening of a property/hotel?
Yes, Whether you are new to the hospitality industry or your company have a vast experience, ODENTIO offers comprehensive resources and strategies to help you succeed. We can help you develop a detailed business plan and financial projections, craft proper distribution strategies to secure effectiveness in today’s competitive marketplace and maximize your profitability.
How can I attract customers to my hotel with Odentio's assistance?
Our way to attract customers to your hotel is to use Odentio Method ™, which starts from conducting a thorough market research to identify the right customer segment for your hotel. Then, we design and implement marketing strategies that target this segment directly, using the most effective channels and messages. Odentio can help you increase your brand awareness, customer loyalty, and occupancy rate.
What does it take to manage a successful hotel, and how can Odentio help?
To manage a successful hotel, ODENTIO METHOD ™ anticipates challenges, set clear goals, and devise effective strategies. Odentio can help you grow your revenue, even in low seasons, by optimizing your pricing, demand, and availability. We offer local insights with a global perspective, based on competitive analysis, price positioning, and market segment penetration.
What services does ODENTIO provide to a property/hotel?
ODENTIO method ™ provides full distribution services aim to maximize the hotel’s exposure, revenue, and profitability by reaching more potential guests and offering them the best rates and availability ODENTIO will secure your presence on today’s off and online global marketplace by creating proper content for all distribution channels. ODENTIO may anticipate market trends and consumer’s behavior by establishing appropiate resources and strategies to ensure your success.
Blog - Insights from the Experts
The Best Boutique Hotels in Puerto Escondido 2024
Planning a trip to Puerto Escondido in 2024? Explore our curated list of top boutique hotels, from the Michelin Key-awarded Casona Sforza to the eco-friendly Punta Nayaá....
Odentio Hotels Receive the Michelin Key 2024
Odentio proudly announces that four of its boutique hotels have received the prestigious Michelin Key for 2024. CIGNO in Mérida, Casona Sforza in Puerto Escondido, L'Ôtel...
Top Picks for the Sophisticated Traveler in Merida
As summer winds down, Mérida is the ideal destination for a late-season escape. Stay at stylish spots like CIGNO or the creatively charged Casa Amate 61. Wander through t...
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As the owner of a newly opened boutique hotel, I was seeking a robust way to ensure an exceptional experience for our future guests. Odentio's operating manuals exceeded my expectations, ensuring smooth processes, a highly trained team, and a successful first year of operations.
Cigno Hotel, Owner