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About Us

We are ODENTIO

And traditionally, we would have to define ourselves as hospitality consultants, but we are more than that. Our passion has led us to become travelers and not tourists, to be friends of our clients. We have touched the sea before starting any project on the beach, learned the history and architecture of every city where we put down roots. We like to live and breathe every place, because only that way can we accompany and advise our clients in detail. Our job is to put ourselves in their shoes, just like in those of the guests: our end clients.
ODENTIO
Hospitality Strategists

Innovative Solutions

We are here to drive hotel success and boost your asset value.

ECOMMERCE & REVENUE MANAGEMENT

eCommerce & Revenue Strategies

We coach your team on how to maximize revenues by selling the right room category, to the right client, at the right moment and at the right price, on a distribution channel with the best commission efficiency.
MARKETING SUPPORT

Digital Marketing Strategy

We are your brand keeper to assure seamless omnichannel messaging that makes you stand out. We help define a clear message to deliver a great experience, drive customer loyalty, and increases your reputation.
SALES REPRESENTATION

Sales Representation

We help your team improve sales by teaching them effective rapport building, needs analysis, upselling, overcoming objections, securing commitments, and implementing a strong follow-up process. Our guidance ensures your staff understands how to evaluate destinations, highlight product advantages, and navigate market segments and competition for a successful sales approach.
CONCIERGE SERVICE

Customer Services & Reservation Center

We offer seamless support through various channels, including phone, WhatsApp, and email. Our bilingual team operates on high-speed systems during extended hours, ensuring prompt assistance. Monthly monitoring ensures service excellence. Our agents provide comprehensive information on your hotel, identify upselling opportunities, and offer a range of additional services. Elevate your guests' experience with our efficient and multichannel reservation services.

Innovative Solutions

We are here to drive hotel success and boost your asset value.

  • ECOMMERCE & REVENUE MANAGEMENT

    eCommerce & Revenue Strategies

    We coach your team on how to maximize revenues by selling the right room category, to the right client, at the right moment and at the right price, on a distribution channel with the best commission efficiency.
  • MARKETING SUPPORT

    Digital Marketing Strategy

    We are your brand keeper to assure seamless omnichannel messaging that makes you stand out. We help define a clear message to deliver a great experience, drive customer loyalty, and increases your reputation.
  • SALES REPRESENTATION

    Sales Representation

    We help your team improve sales by teaching them effective rapport building, needs analysis, upselling, overcoming objections, securing commitments, and implementing a strong follow-up process. Our guidance ensures your staff understands how to evaluate destinations, highlight product advantages, and navigate market segments and competition for a successful sales approach.
  • CONCIERGE SERVICE

    Customer Services & Reservation Center

    We offer seamless support through various channels, including phone, WhatsApp, and email. Our bilingual team operates on high-speed systems during extended hours, ensuring prompt assistance. Monthly monitoring ensures service excellence. Our agents provide comprehensive information on your hotel, identify upselling opportunities, and offer a range of additional services. Elevate your guests' experience with our efficient and multichannel reservation services.

TULUM - MEXICO

Kai Tulum

Experience tranquility and romance at Kai Tulum, a charming hotel nestled against the stunning backdrop of Pescadores Beach. Embrace the serenity of Tulum, a magical destination along the Mexican coast, known for its ecological consciousness and breathtaking white sand beaches. Discover the allure of Kai Tulum, where natural beauty meets a romantic escape.

MERIDA - MEXICO

Cigno Hotel

Hotel CIGNO emerges from the meticulous restoration of a historic building, cherishing its original features like high ceilings, floors, and a grand French façade. We seamlessly blend these timeless elements with contemporary trends, ensuring a perfect harmony between historical charm and modern design for an unparalleled experience in comfort and style.

PUERTO ESCONDIDO - OAXACA

Casona Sforza

This project was born out of a necessity to keep Mexican traditions alive in Pueblo del Sol, a place that serves as inspiration behind the design of your second casa. Casona Sforza was built by Alberto Kalach and the ideas of the founder that wanted to give energy to the anti seismic space, which serves as the perfect destination in Puerto Escondido.

OAXACA CITY - OAXACA

Majagua Hotel

Experience the essence of Oaxaca with our hosts, where simplicity meets organic design. Immerse yourself in a sophisticated and tranquil atmosphere as you rest and rejuvenate. Discover the beauty of Oaxaca, a UNESCO Cultural Heritage, just steps away from our doorstep.

PUERTO ESCONDIDO - OAXACA

Pueblo del Sol

Pueblo del Sol is nestled among the mountains of the Oaxacan Sierra, far from the noise of the city. We've created a community focused on living in harmony with the planet, and what better way to do so than by being in direct contact with nature, away from the hustle and bustle of big cities. We are located 1.2 hours from Puerto Escondido Airport and 2.5 hours from the city of Oaxaca by car.

MEXICO CITY, MEXICO

MX Grand Suites

Discover comfort and accessibility in the bustling heart of Mexico City at MX Grand Suites. Our 3-star hotel promises an unforgettable stay in one of the world's most exciting cities. Nestled strategically, we're mere steps away from key attractions, renowned restaurants, and vibrant business hubs, elevating your experience in Mexico City to something truly special.

SAN MIGUEL DE ALLENDE - GUANAJUATO

L’Ôtel Casa Arca

A celebration of beauty and art.Our suites have Mexican design, tailor-made furniture created by local craftsmen, and accents like embroidered cushions, hand-blown glass lamps,  and pieces from Casa Arca's art collection

Sian Ka’an - TULUM

Casa Bautista

We invite you to connect with nature in the most personal way without a sense of a barrier. Listen to the sound of the ocean mixing with the nesting birds. There are plenty of spaces to find serenity and have an amazing time with your friends and family. Casa BAUTISTA is available for rentals, retreats, special events and weddings.

 

DESTINATIONS TO DISCOVER, JOURNEYS TO REMEMBER

Kempinski Hotels

Experience the epitome of exclusivity at Kempinski, where every location and property is handpicked to seamlessly integrate into our constellation of coveted hotels.

MAZATLAN - MEXICO

Estrella del Mar

Enjoy a beach getaway with views of the golf course and gardens. Our rooms have private balconies and access to the pool and beach. Relax in a space with Mexican design, large areas, and great facilities.Make your stay better with our award-winning golf course and top-notch spa services for relaxation and pampering.

VALLADOLID - YUCATAN

Oriundo Luxury Natura Villas

Oriundo is a flagship luxury hotel, inspired by the greatness of the Mayan civilization and its legacy in today's culture. 5 minutes from the historic city of Valladolid, between Cancún and Mérida, 12 exclusive villas rise imposingly among the vegetation that has been carefully preserved, to the extent that some trees are within the intimate spaces; the sun sets with the song of the large flock of birds that live here. Live a unique experience of relaxation and well-being.

LOS CABOS - BAJA CALIFORNIA SUR

Viceroy, Los Cabos

Discover Viceroy Los Cabos, a unique retreat at the edge of the Sea of Cortés in Baja, Mexico. Architectural brilliance by Miguel Angel Aragonés offers cinematic views and striking design at every turn. Indulge in immersive experiences, including six dining options and a rare rooftop bar with Sea of Cortéz vistas. Relax at the spa, enjoy beachfront adventures, or retreat to select Junior Suites with private plunge pools. 
KAI TULUM HOTEL
CIGNO HOTEL MERIDA
Casona Sforza
Majagua Hotel
Pueblo del Sol, Oaxaca
MX GRAND SUITES, MEXICO CITY
L’Ôtel Casa Arca en San Miguel de Allende
Casa Bautista, Tulum
Kempinski Hotels
Estrella del Mar, Mazatlan
Oriundo Luxury Natura Villas
Viceroy, Los Cabos
  • KAI TULUM HOTEL

    TULUM - MEXICO

    Kai Tulum

    Experience tranquility and romance at Kai Tulum, a charming hotel nestled against the stunning backdrop of Pescadores Beach. Embrace the serenity of Tulum, a magical destination along the Mexican coast, known for its ecological consciousness and breathtaking white sand beaches. Discover the allure of Kai Tulum, where natural beauty meets a romantic escape.
  • CIGNO HOTEL MERIDA

    MERIDA - MEXICO

    Cigno Hotel

    Hotel CIGNO emerges from the meticulous restoration of a historic building, cherishing its original features like high ceilings, floors, and a grand French façade. We seamlessly blend these timeless elements with contemporary trends, ensuring a perfect harmony between historical charm and modern design for an unparalleled experience in comfort and style.
  • Casona Sforza

    PUERTO ESCONDIDO - OAXACA

    Casona Sforza

    This project was born out of a necessity to keep Mexican traditions alive in Pueblo del Sol, a place that serves as inspiration behind the design of your second casa. Casona Sforza was built by Alberto Kalach and the ideas of the founder that wanted to give energy to the anti seismic space, which serves as the perfect destination in Puerto Escondido.
  • Majagua Hotel

    OAXACA CITY - OAXACA

    Majagua Hotel

    Experience the essence of Oaxaca with our hosts, where simplicity meets organic design. Immerse yourself in a sophisticated and tranquil atmosphere as you rest and rejuvenate. Discover the beauty of Oaxaca, a UNESCO Cultural Heritage, just steps away from our doorstep.

  • Pueblo del Sol, Oaxaca

    PUERTO ESCONDIDO - OAXACA

    Pueblo del Sol

    Pueblo del Sol is nestled among the mountains of the Oaxacan Sierra, far from the noise of the city. We've created a community focused on living in harmony with the planet, and what better way to do so than by being in direct contact with nature, away from the hustle and bustle of big cities. We are located 1.2 hours from Puerto Escondido Airport and 2.5 hours from the city of Oaxaca by car.
  • MX GRAND SUITES, MEXICO CITY

    MEXICO CITY, MEXICO

    MX Grand Suites

    Discover comfort and accessibility in the bustling heart of Mexico City at MX Grand Suites. Our 3-star hotel promises an unforgettable stay in one of the world's most exciting cities. Nestled strategically, we're mere steps away from key attractions, renowned restaurants, and vibrant business hubs, elevating your experience in Mexico City to something truly special.
  • L’Ôtel Casa Arca en San Miguel de Allende

    SAN MIGUEL DE ALLENDE - GUANAJUATO

    L’Ôtel Casa Arca

    A celebration of beauty and art.Our suites have Mexican design, tailor-made furniture created by local craftsmen, and accents like embroidered cushions, hand-blown glass lamps,  and pieces from Casa Arca's art collection
  • Casa Bautista, Tulum

    Sian Ka’an - TULUM

    Casa Bautista

    We invite you to connect with nature in the most personal way without a sense of a barrier. Listen to the sound of the ocean mixing with the nesting birds. There are plenty of spaces to find serenity and have an amazing time with your friends and family. Casa BAUTISTA is available for rentals, retreats, special events and weddings.

     

  • Kempinski Hotels

    DESTINATIONS TO DISCOVER, JOURNEYS TO REMEMBER

    Kempinski Hotels

    Experience the epitome of exclusivity at Kempinski, where every location and property is handpicked to seamlessly integrate into our constellation of coveted hotels.

  • Estrella del Mar, Mazatlan

    MAZATLAN - MEXICO

    Estrella del Mar

    Enjoy a beach getaway with views of the golf course and gardens. Our rooms have private balconies and access to the pool and beach. Relax in a space with Mexican design, large areas, and great facilities.Make your stay better with our award-winning golf course and top-notch spa services for relaxation and pampering.

  • Oriundo Luxury Natura Villas

    VALLADOLID - YUCATAN

    Oriundo Luxury Natura Villas

    Oriundo is a flagship luxury hotel, inspired by the greatness of the Mayan civilization and its legacy in today's culture. 5 minutes from the historic city of Valladolid, between Cancún and Mérida, 12 exclusive villas rise imposingly among the vegetation that has been carefully preserved, to the extent that some trees are within the intimate spaces; the sun sets with the song of the large flock of birds that live here. Live a unique experience of relaxation and well-being.
  • Viceroy, Los Cabos

    LOS CABOS - BAJA CALIFORNIA SUR

    Viceroy, Los Cabos

    Discover Viceroy Los Cabos, a unique retreat at the edge of the Sea of Cortés in Baja, Mexico. Architectural brilliance by Miguel Angel Aragonés offers cinematic views and striking design at every turn. Indulge in immersive experiences, including six dining options and a rare rooftop bar with Sea of Cortéz vistas. Relax at the spa, enjoy beachfront adventures, or retreat to select Junior Suites with private plunge pools. 

FAQ

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Will Odentio assist in the opening of a property/hotel?
How can I attract customers to my hotel with Odentio's assistance?
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Blog - Insights from the Experts

  • CIGNO Hotel

    As the owner of a newly opened boutique hotel, I was seeking a robust way to ensure an exceptional experience for our future guests. Odentio's operating manuals exceeded my expectations, ensuring smooth processes, a highly trained team, and a successful first year of operations.

    Cigno Hotel, Owner